Your rights to return goods are protected under the EU Distance Selling Directive.
Returns for non-suitable items should be notified to Bowland Cycling & Outdoors within 7 days of delivery and be returned no longer than 20 days from date of delivery. Items must be in original, undamaged packaging and in a saleable condition and must not be fitted or used. Postage must be covered by the customer.
All unsuitable returns are subject to a re-stocking fee (£5.00 for clothing and small items, £15 for bikes, frames and forks). This fee will be deducted from the amount refunded. Refunds will be issued back via the original method of payment within 30 days of receipt of item at Bowland Cycling & Outdoors.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder,